Sealing the Deal

Here's why I'll be shopping at Jimmy Beans Wool again. First, the obvious - they had what I wanted, it was easy to find on their website and the shipping was reasonable. I placed my order on a holiday weekend and I still had it less than 3 business days later.

But the things that sealed the deal for me? They included 2 pieces of candy in a neatly sealed plastic bag that said 'thank you'. And they printed a free knitting pattern on the outside of their packaging. To me, that says they know their audience and they appreciate their customers.

Me like.